Correction: NYX & EOS Statements

Posted on: June 27th, 2012 by veggiebeauty 4 Comments

I was contacted by a representative from NYX and asked to amend a previous error I had made regarding a correspondence someone had sent to me. It was actually EOS’s statement regarding their involvement with selling items in China.

This is the statement that I hadn’t clarified if it was from NYX or EOS; it is indeed from EOS. I found out this info via facebook from one of my good friends, Grace through a friend of hers. That error is mine, and I will admit to it:

Dear Georgette,

Thanks for writing us. To answer your questions 1-4, the answer is no. For question #5, while we do not currently sell our products in China, they are currently available from third parties in limited distribution. As we continue to expand our business internationally, we are aware that some countries require that local labs perform tests on animals as a prerequisite to give permission for products to be sold within their countries and we actively support efforts underway to change these practices.
Regards,
Jonathan T.

This was an official and vague, but clear statement I got from another one of my subscribers from NYX when she asked about them testing/selling in China. Now, I didn’t receive this message officially, but I know and trust the person who sent it to me. Remember, to sell items in China, animal testing is required.:

Hi Gabby,

We do not test on animals as noted by our PETA cruelty free symbol. We do sell in China.

Many Thanks,

NYX Cosmetics

This was the response I got from their representive: 

To Whom It May Concern:

My name is Mason O’Brien and I am contacting you from mml pr. We represent NYX Cosmetics. We wanted to provide some information in response to your blog post about the brand and its testing on animals. NYX does not test any of its raw materials or finished products on animals. The brand feels very strongly about not testing on animals, so much so that they specifically prohibit sales of their products in Mainland China where testing on animals is a requirement to sell in the market.

 

It would be greatly appreciated if you could update your post to reflect NYX’s stance on animal testing.

Please let me know if I can provide any further information or answer any questions.

 

Sincerely,

Mason O’Brien

I’ll leave it up to you what you want to believe, but inconsistant and vague statements always give me pause and concern. This is not the first time NYX has sent me false or contradicting information. They had claimed in the past  (when I first starting doing research about a year ago) that all of their ingredients were vegan and/or synthetically derived which was obviously not true. If this was an error on the part of the PR representative, that could very well be true, but this is something that should be taken more seriously by companies. Know what’s in your products and why they are being used. Don’t make things up if you don’t know.

4 Responses

  1. Kat says:

    Yeah, I sent the responses I got from them to you. They remained being vague. I do believe they don’t test, but I also believe their CS is horrible.

  2. Melissa says:

    This is what I recently got from NYX:

    “Hi Melissa,

    We do not sell in China and we maintain our cruelty free stance as noted by our PETA symbol.

    Thanks for your inquiry,

    NYX Cosmetics”

    I wonder if the one where they say they DO sell in China could have been a typo?

  3. Melissa says:

    I meant to add that this comment creates serious doubts for me:

    “For question #5, while we do not currently sell our products in China, they are currently available from third parties in limited distribution. As we continue to expand our business internationally, we are aware that some countries require that local labs perform tests on animals as a prerequisite to give permission for products to be sold within their countries and we actively support efforts underway to change these practices.”

  4. Catherine says:

    It may be that they sell in Hong Kong only, where testing is not required.

    Logical Harmony recently wrote a post on animal testing in China, specifically the last bullet point addresses the Hong Kong exception: http://www.logicalharmony.net/?s=china#axzz1z2drGcQP

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